FAQQuestions,
Questions,
answered.
- Are your helicopters ready to fly?
- Many are. We stock ready-to-fly (RTF) machines that include everything you need to get in the air, as well as PNF/PNP models for pilots who already have a transmitter. Larger premium scale helicopters are often supplied as ARF (Almost Ready to Fly) kits, where you add your own electronics. Each product page states the completion level — our RTF, BNF, PNF and ARF explainer breaks down what each means.
- Which helicopter should I start with?
- If you’re new, start small and cheap — a coaxial or fixed-pitch trainer is stable, forgiving and won’t hurt if you crash while learning to hover. See our best helicopters under £150 shortlist and how to pick your first helicopter. Don’t start on an expensive scale or collective-pitch machine.
- Do you offer free delivery?
- Yes — UK orders over £129.99 ship free, and standard UK delivery is £10.99. We dispatch next-day on orders placed before 3pm. Full details on our delivery page.
- What is your returns policy?
- You have 30 days from delivery to return an unflown, unused item for a refund; faulty, damaged or wrong items are put right at our cost. Full terms on our returns page.
- Do I need a licence or insurance to fly?
- There’s no compulsory licence, but any aircraft over 250g needs a CAA Operator ID and Flyer ID, and most pilots join the BMFA for insurance and Article 16 cover. See our guide to BMFA membership and where to fly.
- Do you sell spare parts?
- Yes. We stock parts, blades, tail rotors, servos, flybarless units, gyros, motors, ESCs, batteries, chargers and transmitters, including model-specific spares for the scale helicopters we sell.
- What batteries and charger do I need?
- It depends on the helicopter — the product page lists the recommended battery. Most run LiPo packs with a balance charger suited to the cell count. Our guide on choosing LiPo batteries explains how to pick.
- Are prices inclusive of VAT?
- Yes. All prices are shown in GBP and include UK VAT.
- Do you ship internationally?
- Yes, worldwide on request. Email hello@rc-helicopters.co.ukwith the items and your address and we’ll quote shipping. Import duties and taxes are the customer’s responsibility.
- Can you help me choose before I buy?
- Absolutely — we fly what we sell. Email hello@rc-helicopters.co.ukwith what you’re after and we’ll point you the right way.
